eCommerce Development Agency
Northern is committed to creating omnichannel solutions that leverage the most efficient integration architecture for product data, customer records, and order information.
eCommerce agency partner with leading platforms.
Request a free consultation from our Director of Commerce Solutions.
- Speak directly with a subject matter expert who specializes in delivering custom solutions for businesses of all sizes and industries.
- Discuss your business strategy and explore how our innovative solutions can help you achieve your objectives, whether you're looking to improve efficiency, increase revenue, or reduce costs.
- Review case studies, showcasing how we have digitally transformed businesses across various industries.
- Get pricing information on our comprehensive suite of services, from consultation to full-suite management.
eCommerce Discovery & Strategy
Beyond just understanding technical requirements, Northern’s discovery process ensures alignment from internal to external stakeholders netting informed technology decisions and well-planned eCommerce projects.
- Technology Audits
- Stakeholder Workshops
- Prescriptive Solutions
- Informed Platform & Technology Decisions
eCommerce Web Design
Leveraging first-party user insights combined with our boundless creativity and advanced design skills, our team designs websites that provide your customers with an immersive, engaging experience.
- Customer Surveys
- Focus Groups
- Tree Testing & Validation
- Wireframing & Prototyping
- Composite Designs
eCommerce Development & Integrations
Our team offers custom eCommerce functionality and integrations, developing specialized solutions so your website meets the needs and goals of your business.
- Theme Design & Implementation
- Custom Feature Development
- Data Migration
- Systems Integration & Testing
eCommerce QA Testing & Training
User testing and a rigorous QA process ensure the timelines that are set are achieved with a best-in-class product.
- QA & User-Acceptance Testing
- Live Training & User Manuals
- Product Warranty
- Post-Launch Conversion Monitoring
Build Winning eCommerce Strategies for Seasonal Success
Leading eCommerce retailers are already planning and implementing strategies for this year's seasonal success.
Find out how you can build a winning eCommerce strategy and achieve your goals all year long in our four-part eBook series.
eCommerce Web Development Case Study
When Magento Order Management (MoM) was sunset, JYSK Canada recognized the urgency to streamline its order management and customer service operations. Northern implemented Salesforce Order Support and Service Cloud to create a holistic, customer-centric order management experience.
- Replaced Zendesk with Salesforce, creating a streamlined Salesforce tech stack that works seamlessly between systems.
- Brought together in-store and online operations for more accurate inventory and efficient order management, including Buy Online, Pick-Up In Store (BOPIS).
- Established a single source of truth across systems, orders, and records.
With a surge of shoppers turning to online shopping due to COVID-19, Andrew Peller needed to transform its DTC channel to offset a downturn in foot traffic to its brick-and-mortar stores. The Wine Shop's legacy eCommerce website lacked the digital experience that shoppers grew to expect from top-tier brands. Northern used its custom-developed Magento theme to implement a contemporary eCommerce solution for The Wine Shop in less than 30 days.
- 30-day eCommerce implementation
- 65x increase in eCommerce revenue
- 170% growth in organic traffic
When Big Bill connected with Northern they were struggling with an outdated eCommerce tech stack that prevented them from scaling established (B2B) and new (DTC) revenue streams. With Northern's support, Big Bill implemented:
- A new, localised shopping experience leveraging Adobe Commerce’s multi-site architecture.
- Differentiated shopping experiences for DTC and B2B customers.
- Custom payment options and product features to help customers make quick payments and confident decisions.