The 311 Podcast

Listen as Public Service leaders share their inspiring stories of how they navigated organizational change and digital transformation.

Hosted by Paul Bellows, Senior Director Public Sector Strategy

 

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Latest Episode

From Ashes to Solutions: The Phoenix Project Revisited

Alex Benay, Associate Deputy Minister at Public Services and Procurement Canada has recently returned to the federal service of Canada to lead the modernization of Canada's federal payroll system. The Phoenix project was meant to replace a 40 year old technology stack and save millions of taxpayer dollars each year.  However, after launch it quickly became apparent that there were major inconsistencies and gaps in paying Canada's, 290,000 federal civil servants. 

 

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