Impactful Digital Solutions for Public Service
We specialize in partnering with clients in higher education, government, healthcare, and non-profit, to implement flexible, seamless, digital solutions that are future-proof for scalability and growth.
How Northern delivers value for Public Service.
With over 20 years of experience partnering with Public Service organizations to lead change within their industries, and with hundreds of successful client projects in our roster, we bring a wealth of expertise that allows us to support your short or long-term projects and advance your digital journey.
From building engaging websites and intuitive portals for students, citizens, donors, and patients, to driving engagement with our strategic marketing services, we’ll complement your team’s capabilities with the tools and knowledge to maximize your engagement, efficiency, and performance.
Whether your project is big or small, we’ll formulate practical recommendations based on your unique requirements and our industry expertise.
Our team will work to deeply understand your goals, gathering key information to define your objectives and KPIs. We’ll use this data to create a prioritized digital roadmap, enabling alignment from internal stakeholders and maintaining transparency throughout the project.
We have demonstrated success leveraging the power of open-source platforms to deliver right-sized digital solutions that are secure and scalable for Public Service organizations.
Our team will tailor your design, functionality, and integrations to ensure they meet your internal and external needs.
Our top priority is translating your organizational needs into impactful digital experiences.
We’ll bring together your data and business goals with insights from our UX diagnostics and research to formulate strategic recommendations and solutions that are right-sized for your business, project, or organizational needs.
No matter what size your team is, give them the freedom to access the tools they need to create, publish, and manage your website content — without losing control of your branding and messaging.
We’ll implement flexible tools and solutions that allow you to delegate content responsibilities and meet the demands of your organization, increasing go-to-market speed and efficiency.
Maximize your desired results with a tailored digital marketing strategy. Whether you want to drive qualified leads from ad spend, increase email engagement, or boost site visits with SEO, we’ll help you reach the right people, with the right messages, at the right time.
Leverage our marketing solutions and advanced analytics to segment, personalize engagement, and drive profitable, conversion-ready traffic to your website to achieve your KPIs and stand out from the competition.
Beyond just understanding technical requirements, Northern’s approach ensures alignment from internal and external stakeholders, allowing for more collaborative technology decisions and well-planned projects.
We’ll prioritize gathering relevant inputs to understand your project requirements, for a transparent and inclusive process that fosters shared accountability and success.
Services We Offer
Public Service Case Studies
Launching a new digital experience on Drupal 9, it was important for Canisius University to create a platform that stood out amongst its competitors with unparalleled user experience for its primary audience, prospective students.
Northern Implemented custom reporting and site tracking through Google Tag Manage and Analytics 4. As well as the new digital experience prioritizes search functionality, intuitive navigation, and mobile optimization.
Both a cultural hub and government information platform, the new Osage Nation digital experience educates newcomers and supports its cultural heritage.
The website upgrade required a significant overhaul and inventory of existing modules, the content and navigation had to serve the needs of multiple external and internal audiences, and features complete adherence to accessibility standards, as well as local, state, federal, and Osage Nation codes with comparable functionality to the legacy site.
York Region relied on a dated, complex, and self-hosted WebSphere CMS to manage its public site and intranet portal. Northern eliminated much of the complexity of York’s website, enabling thousands of content contributors to partake in essential information sharing.
- Award-winning website design.
- 40 brand-managed components.
- Extended Drupal training and co-development.