The 311 Podcast

Listen as Public Service leaders share their inspiring stories of how they navigated organizational change and digital transformation.

Hosted by Paul Bellows, Senior Director Public Sector Strategy

Latest Episode

The Evolution of the Town Square with Kate Burns

Kate Burns is the Executive Director of MetroLab Network, a Washington, DC-based non-profit that connects local government organizations with universities. Listen as Kate and Paul discuss a timely challenge for cities - the evolution of the digital town square. As social media platforms shift in ownership and purpose, it's becoming less clear where the digital town square will be in the future. What was once a common expectation - that journalists, administrators, politicians, and citizens could mingle freely and share ideas and concerns - seems to be eroding or at least changing.